Tent and Footprint Cleaning and Care Instructions:
Always make sure your tent is dry and free of debris before storing. Fold and roll your tent a different way each time to avoid permanent creases. Store in a cool, dry place. Never leave your tent in hot temperatures (such as a car trunk or attic space) for long periods of time, as it will damage the material coatings. Storing your tent damp can result in mildew growth, which may cause your tent to smell, leak, or delaminate. Mildew damage is not covered under warranty.
For light cleaning, sponge the product with warm water (not hot).
For more thorough cleaning you will need:
-Wash basin (or bath tub)-Warm water (not hot)
-Waterproof Gear Cleaner (we recommend products like Nikwax Tech Wash)
1. Submerge your gear in warm, clean water. Gently agitate with hands. Empty dirty water. Repeat until most of the excess dirt/grime is removed and water is mostly clear.
2. Apply waterproof gear specific wash and gently work into fabric with sponge.
3. Rinse gear thoroughly.
4. Hang it up to dry.
5. Triple check that your gear is completely dry before storage or use.
*Do not dry clean or machine-wash. Detergents and dry cleaning solvents will damage the fabric and ruin waterproofing.
*Never use hot water, bleach, liquid detergents, or dishwashing liquids.
*Allow to dry COMPLETELY before storage or use.
*Avoid prolonged direct sunlight as UV exposure can compromise waterproofing.
Big Agnes tents are seam sealed as part of our manufacturing process! This seam tape alone is durable enough to prevent water leakage. Any seams that have been taped do not need to be seam sealed with a liquid sealer unless you want extra protection. Make sure the seam-sealer is completely dry before re-packing your tent. Damage caused by misapplication may void warranty.
Keeping your zippers clean will help keep the coils and sliders from wearing out. If filled with dirt, vacuum or brush zippers before storing tent. We recommend Gear Aid Zipper Cleaner and Lubricant.
Repairs and Warranty:
All Big Agnes tents are guaranteed against manufacturing or material defect. We do not warranty products damaged from normal wear and tear, alteration made by owner, misuse, accidents or damages caused by uses other than intended. Damage due to misuse, normal wear and tear, or improper care may be repaired, at the discretion of Big Agnes, at a reasonable charge. Tents returned for repair must be clean and free of debris.
Questions? Call us or open a support case:
877.554.8975 | support.bigagnes.com
1.Remove contents from stuff sack. Spread tent body out on ground.
2.Assemble the two long poles: two silver poles with “Visor connectors”, and one short pre-bend silver brow pole. Be careful to insert each pole section by hand instead of allowing the shock cord to snap them together to ensure each pole section is fully seated.
3.Run the two long poles trough the sleeves diagonally across the tent body. Be sure that the black Visor connectors are on the same end as the door. Insert the pole tips into the grommets at the four corners of the tent.
4.Insert the tips of the short brow pole in the Visor connectors.
5.Attach all clips on the tent body to the poles.
6.Stake out the corners of the tent body.
7.Stake out all guylines.
SHIELD ACCESSORY VESTIBULE SET UP INSTRUCTIONS:
1.Remove contents from stuff sack. Spread the vestibule out on ground.
2.Assemble the pole. Be careful to insert each pole section by hand instead of allowing the shock cord to snap them together to ensure each pole section is fully seated.
3.Feed the pole through the sleeve located on the underside of the vestibule and insert the pole tips in the grommets at the door of the tent body.
4.Attach the two toggles at the top of the vestibule to the corresponding loops at the top of the tent.
5.Make sure the webbing at the corners of the vestibule is completely slackened. Attach the buckles on the vestibule to those on the tent.
6.Stake out the vestibule.
7.Evenly tension the webbing on each corner as needed to keep the vestibule taut.
8.Stake out all guylines.
HELPFUL HINTS FOR TENT SET UP
Our tents are easy to set up, but we suggest you practice once at home before using them for the first time to avoid late night bickering with tent mates while fumbling around in the dark.
Before pitching tent, clear campsite of debris that may pierce tent floor.
We recommend staking out all corners, vestibules and guylines to increase space and ventilation. Securely staking out your tent and all guylines is crucial to maintaining the structural integrity of your tent.
Hang onto your stuff sacks or they’ll blow away and create backcountry litter.
Pull on the pole sleeve fabric when inserting poles to avoid any bunching in the material.
Push rather than pull poles through pole sleeves.
Thanks for choosing a Big Agnes tent!
Please feel free to contact us if you have any questions or comments.
support.bigagnes.com | 877.554.8975
What's in a Name?
Originally called Black Mountain by government soldiers in 1875, this Moffat County peak was renamed Shield Mountain by local residents in 1931 when a large landslide on the south side of the mountain settled into a shape resembling a shield. We like to think that Shield Mountain just sounded like a cooler name so kudos to the locals.