Behind the Scenes with our Repair and Customer Service Teams

Field NotesStories

Behind the Scenes with our Repair and Customer Service Teams

We understand that gear gets used–often hard–and hopefully for a long time. We want your Big Agnes gear to have the longest, healthiest life it can, and we’re here to help that happen.

Gear Maintenance Tips From Customer Service

In an ideal world, if any of your gear needs repairs the best time to have it fixed is at the end of the season before you store it away, and the syndrome of “out of sight out of mind” takes over.

Outfitting Dirtbags Everywhere

We’re firm believers that each of us is born into this crazy world as a dirtbag