Pack Cleaning and Care Instructions:
For light cleaning, sponge the product with warm water (not hot).
For more thorough cleaning you will need:
-Wash basin (or bath tub)-Warm water (not hot)
-Waterproof Gear Cleaner (we recommend products like Nikwax Tech Wash)
1. Submerge your Pack in warm, clean water. Gently agitate with hands. Empty dirty water. Repeat until most of the excess dirt/grime is removed and water is mostly clear.
2. Apply waterproof gear specific wash and gently work into fabric with sponge.
3. Rinse Pack thoroughly.
4. Hang it up to dry.
5. Triple check that your Pack is completely dry before storage or use.
*Do not dry clean or machine-wash. Detergents and dry cleaning solvents will damage the fabric and ruin waterproofing.
*Never use hot water, bleach, liquid detergents, or dishwashing liquids.
*Allow to dry COMPLETELY before storage or use.
*Avoid prolonged direct sunlight as UV exposure can compromise waterproofing.
Repairs and Warranty:
All Big Agnes gear is guaranteed against manufacturing or material defect. We do not warranty products damaged from normal wear and tear, alteration made by owner, misuse, accidents, or damages caused by uses other than intended. Damage due to misuse, normal wear and tear, or improper care may be repaired, at the discretion of Big Agnes, at a reasonable charge. Gear returned for repair must be clean and free of debris.
Questions? Call us or open a support case:
877.554.8975 | support.bigagnes.com